The buyer can cancel the Work-Offer at any time.
There are two different periods that characterize how a cancellation takes place: the Work Period and the Review Period.
| Period | Description | Cancellation Process |
|---|---|---|
Work Period |
The period prior to the deadline or prior to submittal of the work (whichever comes first). |
The buyer makes the seller an offer. The seller can accept or reject the offer. The offer expires once the work period ends. A new cancellation may be requested if this one expires or is rejected. |
Review Period |
The period after the deadline or after submittal of the work (whichever comes first) up until 2 days after the deadline. *If the work is submitted after the deadline, then this period lasts up until 2 days after submittal of the work. |
The buyer makes a request to cancel the Work-Offer and get a full refund. The seller must reply to the request. If the seller rejects the request, it goes to 2 Drops for mediation and final decision. |