What are the cancellation periods?

You can only request a refund during the cancellation period.

Work Offer type Cancellation period
Per word

The 2 days following the Deadline of the Work-Offer

If the work is submitted after the Deadline, then the cancellation period is from the Work-Offer's Deadline until 2 days after the work is submitted.

Multi stage

The 2 days following the Deadline of the stage

For the last stage, if the work is submitted after the Deadline, the cancellation period is from the Stage's Deadline until 2 days after the work is submitted.

Once the cancellation period ends, refunds can not be requested.