What are the cancellation periods?

You can only request a refund during the cancellation period.

Work Offer type Cancellation period Detail
Per word The 2 days following completion of the work Completion of the work is on its completion date (which is detailed in the Work Offer).
Mulit stage The 2 days following the completion date of a stage Completion of the stage is on its completion date. Both parties receive an email of the stages.

Once the cancellation period ends, refunds can not be requested.